> For the complete documentation index, see [llms.txt](https://docs.l2s.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.l2s.dev/information/discord-roles.md).

# Discord Roles

{% hint style="info" %}
Discord roles are very useful, as they open up exclusive options such as the changelogs section.
{% endhint %}

{% hint style="success" %}
To verify your roles, make sure you are the buyer of the asset and not a re-purchase from a third party.
{% endhint %}

In our community you can use your customer role to access multiple unique activities that others will not be able to. Here we will leave a small guide with general questions and answers to solve any problem you may have during the role claim and asset verification.

<details>

<summary>I am a customer developer, I need roles</summary>

If you are a developer for a customer, you can tell the person who purchased the script to contact us in the ticket.

</details>

<details>

<summary>The discord bot is not giving me my customer roles</summary>

It can be for several reasons, the main one is that the asset is not completely yours and has been a transfer between accounts, which does not include customer roles.

If you are a customer and cannot claim your roles, use the ticket system, where we will give you the support corresponding to your current case.

</details>

***

## How do I get my roles?

Obtaining roles is very simple, in our community we have a channel called #claim, which allows us to claim roles using our Tebex bot.

We remember that if you are not the actual buyer of the asset, that is, if you bought it from a third party, then you will not be able to make this role claim, because the buying and selling of assets is not allowed in many stores or communities.